Return Policy

Return Policy

Inspect at Pickup

Since all orders are pickup-only, please inspect your cabinet before leaving our workshop. If anything's off — damage, finish issues, wrong configuration — we'll make it right on the spot.

30-Day Return Window on Standard Orders

Standard (non-custom) configurations can be returned within 30 days of pickup for a refund, as long as they're in original condition. Bring the cabinet back to the workshop for inspection.

Custom Orders Are Final Sale

Custom configurations (non-standard sizes, upgraded door styles, custom finishes) are final sale. They're built specifically for your order and can't be resold. We'll always confirm details with you in writing before starting a custom build — and our product pages include 2D dimension drawings to help you measure your space before ordering.

Damaged or Defective Items

If you discover a defect after pickup, reach out through our contact page within 48 hours with photos. We'll repair or replace at no cost.

How to Return

1. Send us your order number and reason for return through our contact page.

2. We'll confirm eligibility and schedule a drop-off time.

3. Bring the cabinet back in its original packaging.

4. Once inspected, we'll process your refund within 5 business days.

Questions Before You Order?

We'd rather answer questions than process a return. Every product page has dimension drawings — measure twice before you order. Still unsure? Send us your space dimensions through our contact page and we'll help you pick the right size.